Statement of Protection of Personal Data of the Company (GDPR)
“TRIA DELTA”
(Privacy Policy)
The “TRIIA DELTA SA ” as the owner, creator and beneficiary of all the rights of the website and responsible for the processing of the personal data of the Users, would like to inform you with this Protection Policy, about the conditions of collection and processing of the personal data that it carries out . We take the appropriate measures to protect your personal data, which we process and to ensure that the processing of personal data is always carried out in accordance with the obligations set by the applicable legal framework, both by the Company itself and by third parties. persons working with us.
PURPOSE of this Policy is to inform you about the data collected for your service, our services and your rights, in accordance with applicable law.
Contents
This Statement describes:
1. What is personal data?
2. What personal data do we collect and the purposes of the processing for which they are intended
3. How we use your personal data
4. On what legal basis do we rely when we use your personal data
5. How long do we keep your personal data or the criteria that determine this period
6. With whom we can share your personal data
7. When is automated decision making and profiling done
8. How we protect your personal data
9. What are your rights regarding your personal data
10. What if you do not want to provide us with your personal data?
11. Contact details
1. The term “personal data” refers to information of individuals, such as name, postal address, e-mail address, contact telephone number, etc., which identify or may identify you.
2. We collect only necessary personal data, which is appropriate and relevant for the intended purpose.
Specifically, we collect:
–Customers
Name, e-mail, address, mobile phone for the direct sending of promotional information (newsletters / sms / social media) after information and consent.
Name, e-mail, address, mobile phone in order to participate in competitions and product promotions through social media after information and consent.
Name, telephone, complaint description for complaint management after notification and consent.
Name and e-mail address of social media users who respond to advertising campaigns and choose to subscribe to a newsletter, after information and consent.
-Visitors to the Website
Data collected through Cookies. See the Cookies Policy for details.
–Visitors at the Company’s facilities
Video recording data, which is collected by CCTV.
Exit entry data at the Company’s facilities to achieve protection of the safety of individuals, goods and facilities.
Suppliers and potential counterparties of the Company
Identification and communication data (Name, address, VAT number, IBAN) for management / execution of orders and invoicing in order to be able to execute the contract and comply with tax obligations.
We do not collect specific categories of data – such as information about you, your political views, religion, health or sexual orientation.
Social media
The Company uses social media to promote its products. When you use social media to get in touch with the Company, this policy does not apply. Instead, the processing of your personal data is subject to the privacy policy of such social media.
3. In addition to the above, we may use your personal data for the following processing purposes:
A) To provide you with information and services, provided we have your consent such as:
-Participation / registration in the context of events,
-Providing information about the Company’s products,
-Information for events,
-Sending promotional / informative, advertising programs of the Company,
-Communication with site visitors,
B) To meet our legal obligations, including the following:
investigate and take action against any illegal or harmful behavior by users
to improve our daily operations for internal purposes by conducting audits, data analysis and research so that we can provide and improve the existing digital platforms, content and services of the Company.
to monitor and analyze trends, usage and activities related to our products, in order to understand which parts of our digital platforms and services are attracting the most interest and to improve the design and content of our website.
to improve our products, as well as our communication with you, and to optimize our information services.
To ensure that we have up-to-date contact information with you.
Finally, the Company may process part or all of the data sent by visitors / users for statistical purposes and to improve the services provided – information provided through the website.
4. The Company is committed to processing your personal data in a transparent manner, obeying the principles of legality, equal treatment, objectivity, transparency, accuracy, minimization and confidentiality. Therefore, we process personal data for one or more of the following reasons:
For legitimate business purposes in the context of our legal interests: We use your personal data to make our communication with you more relevant and personalized and to create an effective and efficient information and communication for you in relation to our products.
To execute a contract to which you are a party: We may need to process your personal information to provide a product that you already have or have requested. The purpose of the processing of personal data depends on the requirements for each product and the contractual terms and conditions provide more details about the relevant purposes.
To comply with our legal obligations: It is important for us to comply with the requirements of national and EU laws, regulations and circulars.
From time to time we may need your consent to use your personal information for one or more of the purposes described above. In all such cases, you reserve the right to withdraw your consent at any time. However, in this case, no processing of personal data is done before receiving your revocation statement.
5. We will retain your personal data for as long as we maintain any transaction or other relationship with you. Criteria to be taken into account when determining the data retention period:
-The nature of the data
-The purpose of the processing
– The legal and regulatory requirements as applicable
-The value of the data for the Company
-The risks for the Company and the subjects that may result from their observance
-Possible liabilities of the Company that may arise from their observance
-The retention period of your data also depends on: (i) the requirements of the legislation (eg tax legislation, data retention requirements), (ii) the nature and requirements of our relationship with you.
In case the necessary period of keeping your data has passed, they will be deleted from the Company’s databases, unless their further keeping is required by the need to comply with a relevant law provision or a contractual obligation of the Company.
6. Within the Company, your data is received only by the individuals and departments that need it to fulfill their contractual and statutory obligations and in the context of cooperation, service needs, etc. These individuals are specifically authorized for this purpose by the
Company .
We may share your personal data with the following third parties in the performance of our contractual, legal, regulatory obligations:
-In companies that belong to the same group of Companies with the Company, in the context of exercising their responsibilities,
-To public bodies, or to other bodies, to which the Greek State has assigned tasks related to the public interest (such as Public Financial Services (DOY) and any Public Service, administrative, judicial, supervisory, regulatory or another Authority) in the exercise of their legal duties and responsibilities, to the extent that there is an obligation by law or requires their transmission due to compliance with relevant provisions of law,
-In your bank in order to make the transaction,
-In Insurance Companies in case of debt claims,
-To third parties in case of seizures and administrators in case of bankruptcy,
-External partners and / or consultants to whom the Company entrusts the processing of personal data on its behalf or in the context of a specific collaboration (indicatively: to those who provide us with technology services such as data analysis, creation, hosting and support of websites, and technical, accounting, tax and / or legal support).
Your personal data will not be transferred to third countries (ie to countries outside Europe), except when you have given us your written consent, or the transfer is required by law or, finally, when the relevant transfer is necessary for the execution of the our contractual obligations.
7. We may process some of your personal data, and create a profile, but this is not done exclusively by automated means and / or in making an automated decision based on it.
8. Our Company takes the appropriate technical and organizational measures for the protection and security of your personal data. Our Company’s electronic systems have been developed obeying the principle of data minimization, so that the personal data you provide us for your navigation in them is kept to a minimum.
We use various security measures and technologies to protect your personal data from unauthorized access, use, disclosure, alteration or destruction, in accordance with the relevant laws on protection and privacy of personal data such as anonymization, pseudonymization, data encryption, firewalls (firewalls), principles of data protection already by design and by default (privacy by design and by default) but also organizational measures such as strict access policies to employees, commitment to employee privacy, staff training, periodic audits, etc.
When we share or transmit your personal data with third parties, we ensure that they keep your data confidential and implement appropriate security measures to maintain the security of your data.
9. What are your rights regarding your personal data
Users enjoy the rights deriving from the General Regulation (GDPR) and the current national legal framework.
In particular, you have the following rights:
• Right of access – You have the right to access and receive a copy of the personal data we have collected about you.
• Right of Correction – You have the right to request a correction of the personal data we have collected about you, if it is inaccurate.
• Right to delete – You have the right to request the deletion of the personal data we have collected about you, as long as their processing is not necessary to pursue the purposes for which it was collected
• Right to restrict processing – If you believe that the personal data we have collected about you is inaccurate or that we do not make lawful use of it, but you do not wish to simply ask us to delete it immediately, you have the right to ask us to stop using it. due to data until we resolve the issues.
• Right to data portability – You have the right to receive your data in its standard form, so that you can transfer it elsewhere if you wish.
• Right to object – You have the right to object to the use of your data at any time.
• Right to file a complaint – If you believe that your rights are not being respected and that your data is being used illegally, you have the right to file a complaint with the Data Protection Authority (www.dpa.gr).
In case of exercise of any of the above mentioned rights, the Company must respond without delay and no later than 30 days from the receipt and identification of the relevant request. If your request is too complicated, we may need to extend this period for another month. For this extension, the Company must inform you within one month of receipt of the request as well as the reasons for the delay.
10. In cases where the collection of your personal data is based on your consent, you can always refuse to provide it. If you object to the processing of your personal data, or if you have given your consent to the processing and later revoke it, we will respect your choice, always in accordance with our legal obligations. This could mean that we may not be able to take the actions required to use the services we offer. This revocation is without prejudice to the lawfulness of the proceedings based on consent prior to its revocation.
11. For questions or requests regarding this Privacy Statement (Privacy Policy) or if you wish to exercise your rights, please contact the company:
E-mail: info@triadelta.gr
Phone: 210 4256201
Postal Address: Parnithos 7 & Eleftherias St, Ag Ioannis Rentis, PC 182 33 Greece
Date of last update: June 2021